Doughty Digital – About Hero

Hello, I'm Liam.

Based in York. After 22 years running enterprise IT systems for businesses across retail, healthcare, manufacturing and the public sector, I now build websites for small, medium and enterprise businesses across Yorkshire, bringing the same problem-solving approach to every one.

// background

Two decades keeping businesses' tech running. Now applied to websites.

Most web designers came up through design school. I came up through server rooms.

I've spent my career as an IT Manager, Project Manager, and IT Infrastructure Engineer for businesses across multiple sectors, solving the problems that keep an organisation moving: its systems, its data, and the teams that depend on them. The work covered ERP rollouts, Microsoft 365 migrations, business continuity planning, and cyber security accreditations.

 

Doughty Digital is what happens when twenty-two years of solving business problems gets pointed at websites for small, medium and enterprise businesses. The tools have changed (modern AI-assisted page builders, not hand-coded HTML) but the mindset is the same: understand what the business is trying to achieve, then build the solution that delivers it, and keep it delivering long after launch.

I'll provide a website and the person who knows what to do when something breaks at 9pm.

// why this matters

What hiring an IT pro actually means for your website.

Operational mindset

Backups, monitoring, security, incident response. The boring stuff is second nature, not an afterthought.

Direct support

One point of contact. No account managers, no offshore handoff. Same person, two years in.

Respect for your time

Fast turnaround. Honest pricing. No drawn-out discovery phase. You've got a business to run.

// away from my desk

Life away from the desk.

I live in York with my long-term partner. Three adult daughters, all out doing their own thing now.


We've a second home in Los Alcázares, on the Murcia coast. I work hard, take work seriously, and yes — sometimes I do it from a balcony in Spain. That's rather the point of running your own business.



And, given the colour scheme — yes, I'm a Leeds United supporter.

// non-negotiables

What I won't compromise on.

Plain English

If I can't explain what I'm doing without jargon, you've hired the wrong person. (I almost always can.)

Backups

Daily, off-site, tested. The most boring slide in the deck — also the one that saves your business.

Picking up the phone

The whole point of working with someone independent. If you can't get hold of me, none of the rest matters.

// get started

Sound like the right fit?

Tell me about your business. I'll come back with an honest steer — usually within a working day.